Innovation Communities

Right Values

I opt in to way more email notifications than I can keep up with. It’s a default attitude: “I might need to know something about this, so I’d better get this stuff sent to me.” …   Read more

OKCupid: For The Love Of Data

If you’re not reading OKCupid’s blog, OKTrends, you should be. Even if you have no interest in online dating, this is a site that will entertain and educate you with data-driven posts about the science …   Read more

The Retail Experience Of Tomorrow: The Same But Very Different

The last couple of month’s I’ve been looking at an area called “process mining”– it’s similar to reality mining, but with the goal of figuring out how structured processes, performed by humans, can be tracked and measured …   Read more

Addressing The Social Media ‘support Gap’

The a growing sense that amount of serious attention—and dollars—companies commit to social media is grossly inadequate when compared to the amount of time customer, prospects, and influencers spend using social media. This deficiency in …   Read more

On Unintended Consequences

Noted: According an interesting piece by McKinsey on the new Japanese consumer, big-box discounters outside Tokyo and retailers such as Costco and Ikea are benefitting significantly from a March 2009 decision by the Japanese government …   Read more

Wikinomics And The Era Of Openness: European Innovation At The Crossroads

For the past couple of months I have been working with the wonderful folks at the Lisbon Council in Brussels to prepare a report that examines the economic challenges facing Europe — and the innovative solutions that many entrepreneurs, businesses, governments and citizens are devising to succeed in networked world. The report was launched last week in Brussels at an event that also featured Europe’s new innovation commissioner , Máire Geoghegan-Quinn. You can see video highlights below and download the full report here   Read more

Lessons In Collaboration From B.B. King’s

I am reminded today of the blues. Back in December, nGenera held our members conference in Memphis, TN, hosted by the good folks at FedEx. On the second evening, we were treated to dinner and …   Read more

Games, User Experience, And Retroactive Continuity–All Enabled By Platforms

As I may have mentioned before, Valve Software‘s Portal is a favorite game of mine. At our December 2009 Insight conference I profiled it as an example of a game that does an excellent job …   Read more

Playbor: When Work And Fun Coincide

People are busy and increasingly pulled in many directions: working, raising a family, maintaining a home, pursuing personal ambitions, and socializing with friends are all conflicting interests vying for an individual’s time. One of the …   Read more

Security, Security, Security…

Employees are the weak link in security. Everyone knows that, right? You just cannot trust them not to open phishing emails and click on links that take them to bad places and allow intruders access …   Read more