Innovation Communities

Age Lines on Facebook

Is Facebook fading in importance, in particular among the very people who used to be its target market: college students and recent graduates? I had a beer with my 25-year-old daughter Jen and Laura, her …   Read more

Daniel Suarez And Bot-mediated Reality

Over the break a friend linked me to a tremendous speech given at the Long Now Foundation by IT security consultant-turned author Daniel Suarez. Here’s the video, it’s an hour plus questions. I’ll give my …   Read more

Nexus One vs Droid Specs

Based on information posted on December 23, 2009, by Endgadget on the forthcoming Nexus One phone from Google, and on the existing specifications for the Motorola Droid phone from Verizon Wireless and other sources, here …   Read more

Strange or Friendly

I have some great friends, no doubt, but sometimes I prefer strangers. When being given recommendations online for anything from books, to restaurants, to baby furniture, I often heed the advice of complete unknowns. Thanks …   Read more

Complexity And Wikinomics

What do a city, a forest, and your business ecosystem have in common? It turns out, a lot. All three are examples of complex adaptive systems. Earlier this week I spoke at a conference hosted by …   Read more

Tracking Snacks in The Cloud

Okay, this is not really about tracking snacks in the cloud. It’s about tracking snack sales in vending machines in the cloud. Forbes magazine interviewed Mandeep Arora and Anant Agarwal, the founders of Cantaloupe Systems, …   Read more

Peer Pressure 2.0 Farmville

I have to admit, I’m afraid to try Farmville. After only recently escaping from a (delightful, if) crippling addiction to Plants vs. Zombies, I have learned not to casually dismiss the pull of “casual games.” …   Read more

Don’t Feed The Trolls

danah boyd, researcher at Microsoft Research New England, Fellow at the Harvard Berkman Center for Internet and Society, and publisher of the apophenia blog, had plenty to say to the audience at Web 2.0 in …   Read more

H1n1 Isn’t The Only Pesky Virus Going Around

Unfortunately, the world is not ending any time soon — but some people seem to believe it is. The Guardian is reporting that the viral marketing campaign for 2012 (a movie about the end of …   Read more

Measuring Customer Experience The Power of Story

A while back I did some research on the Ontario Science Center (OSC) and the lessons enterprises could learn from such a leader in customer experience design. Of particular interest was measuring the ROI related …   Read more